Privacy Policy

This Personal Data Privacy Policy (hereinafter referred to as – Privacy Policy) applies to all information that the Online Store of «Bombbar»,  located on the www.bombbar.ae, domain name can receive about the User while using the Online Store website, programs and products of the Online store.

1. TERMS DEFINITION

  • 1.1.   This Privacy Policy uses the following terms:
  • 1.1.1. «Administration of the online store website» (hereinafter referred to as – the Site Administration) – authorised employees to manage the site, acting on behalf of Chikalab Food L.L.C.,  who organise and (or) process personal data, and also determine the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data..
  • 1.1.2. «Personal data» - any information relating to a directly or indirectly identified or identifiable natural person (subject of personal data).
  • 1.1.3. «Processing of personal data» - any action (operation) or a set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematisation, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
  • 1.1.4. «Confidentiality of personal data» - is a mandatory requirement for the Operator or other person who has gained access to personal data to prevent their distribution without the consent of the subject of personal data or other legal grounds.
  • 1.1.5. «User of the online store website (hereinafter referred to as the ‑ User)» – a person who has access to the Site via the Internet and uses the Website of the online store.
  • 1.1.6. «Cookies» — a small piece of data sent by a web server and stored on a user's computer, which a web client or web browser sends to the web server in an HTTP request each time it tries to open a page on the corresponding site.
  • 1.1.7. «IP-address» — unique network address of a node in a computer network built using the IP protocol.

2.   GENERAL PROVISIONS

  • 2.1.   The Use of the online store website by the User, means acceptance of this Privacy Policy and the terms of processing of the User's personal data.
  • 2.2.   In case of disagreement with the terms of the Privacy Policy, the User must stop using the online store website.
  • 2.3.   This Privacy Policy applies only to the Online Store website Bombbar. The online store does not control and is not responsible for the websites of third parties to which the User can follow the links available on the online store website.
  • 2.4.   The site administration does not verify the accuracy of personal data provided by the User of the online store website.
     

3.   PRIVACY POLICY SUBJECT

  • 3.1.   This Privacy Policy establishes the obligations of the Administration of the online store website to not disclose and ensure the protection of the confidentiality of personal data that the User provides at the request of the Site Administration when registering on the website or when placing an order for the purchase of Products.
  • 3.2. Personal data authorised for processing under this Privacy Policy is provided by the User by filling out the registration form on the online store website Bombbar in the sections "Registration", "Ordering" includes the following information:
  • 3.2.1. last name, first name, patronymic of the User;
  • 3.2.2. User's contact phone;
  • 3.2.3. E-mail address;
  • 3.2.4. delivery address of the Products;
  • 3.2.5. User's place of residence;
  • 3.2.6. User's date of birth.
  • 3.3. The online store protects Data that is automatically transmitted while viewing ad units and when visiting pages on which the statistical script of the pixel system is installed:
    • IP address;
    • information from cookies;
    • information about the browser (or other program that accesses the display of advertising);
    • access time;
    • the address of the page on which the ad unit is located;
    • referrer (previous page address).
  • 3.3.1. Disabling cookies may result in the inability to access parts of the online store site that require authorization.
  • 3.3.2. The online store collects statistics about the IP addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments.
  • 3.4. Any other personal information not specified above (purchase history, browsers and operating systems used, etc.) is subject to secure storage and non-distribution, except as provided in paragraphs. 5.2. and 5.3. of this Privacy Policy.

4.   PURPOSE OF COLLECTING USER'S PERSONAL INFORMATION

  • 4.1. The Administration of the website of the online store can use the User's personal data for the following purposes:
  • 4.1.1. Identification of the User registered on the website of the online store for placing an order and (or) concluding a contract for the sale of goods remotely with Bombbar.
  • 4.1.2. Providing the User with access to personalised resources of the Website of the online store.
  • 4.1.3. Establishing feedback with the User, including sending notifications, requests regarding the use of the online store Website, the provision of services, processing requests and applications from the User.
  • 4.1.4. Determining the location of the User to ensure security, prevent fraud.
  • 4.1.5. Confirmation of the accuracy and completeness of personal data provided by the User.
  • 4.1.6. Creating an account for making purchases, if the User has agreed to create an account.
  • 4.1.7. Notifications to the User of the online store Website about the status of the Order.
  • 4.1.8. Processing and receiving payments, confirming tax or tax benefits, contesting a payment, determining the right to receive a credit line by the User.
  • 4.1.9. Providing the User with effective customer and technical support in case of problems related to the use of the Online Store Site.
  • 4.1.10. Providing the User with his consent, product updates, special offers, pricing information, newsletters and other information on behalf of the Online Store or on behalf of the partners of the Online Store.
  • 4.1.11. Implementation of advertising activities with the consent of the User.
  • 4.1.12. Providing the User with access to the websites or services of the partners of the online store in order to receive products, updates and services.

5.  METHODS AND TERMS OF PROCESSING PERSONAL INFORMATION

  • 5.1. The processing of the User's personal data is carried out without time limit, in any legal way, including in personal data information systems using automation tools or without using such tools.
  • 5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, solely for the purpose of fulfilling the User's order placed on the Site of the Bombbar online store, including the delivery of the Goods.
  • 5.3. The User's personal data may be transferred to the authorized state authorities of the Russian Federation only on the grounds and in the manner established by the legislation of the Russian Federation.
  • 5.4. In case of loss or disclosure of personal data, the Site Administration informs the User about the loss or disclosure of personal data.
  • 5.5. The site administration takes the necessary organisational and technical measures to protect the User's personal information from unauthorised or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
  • 5.6. The Site Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.

6.  OBLIGATIONS OF THE PARTIES

  • 6.1. The user is obliged to:
  • 6.1.1. Provide information about personal data necessary to use the Website of the online store.
  • 6.1.2. Update, supplement the provided information about personal data in case of changes in this information.
  • 6.2. The site administration is obliged to:
  • 6.2.1. Use the information received solely for the purposes specified in clause 4 of this Privacy Policy.
  • 6.2.2. Ensure that confidential information is kept secret, not disclosed without the prior written permission of the User, and also not to sell, exchange, publish, or disclose in other possible ways the transferred personal data of the User, with the exception of clauses. 5.2. and 5.3. of this Privacy Policy.
  • 6.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect this kind of information in existing business transactions.
  • 6.2.4. Block personal data relating to the relevant User from the moment the User or his legal representative or authorised body for the protection of the rights of subjects of personal data has applied or requested for the period of verification, in case of revealing false personal data or illegal actions.

7.  RESPONSIBILITIES OF THE PARTIES

  • 7.1. The site administration, which has not fulfilled its obligations, is liable for losses incurred by the User in connection with the unlawful use of personal data, in accordance with the legislation of the Russian Federation, with the exception of cases provided for in paragraphs. 5.2., 5.3. and 7.2. of this Privacy Policy.
  • 7.2. In case of loss or disclosure of Confidential Information, the Site Administration is not responsible if this confidential information:
  • 7.2.1. Became public property before its loss or disclosure.
  • 7.2.2. It was received from a third party until it was received by the Site Administration.
  • 7.2.3. Was disclosed with the consent of the User.

8.  DISPUTES RESOLUTION

  • 8.1. Before going to court with a claim for disputes arising from the relationship between the User of the website of the online store and the Site Administration, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).
  • 8.2 .The recipient of the claim, within 30 calendar days from the date of receipt of the claim, notifies the claimant in writing of the results of the consideration of the claim.
  • 8.3. If an agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation of the Russian Federation.
  • 8.4. The current legislation of the Russian Federation applies to this Privacy Policy and the relationship between the User and the Site Administration.

9.  ADDITIONAL TERMS

  • 9.1. The site administration has the right to make changes to this Privacy Policy without the consent of the User.
  • 9.2. The new Privacy Policy comes into force from the moment it is posted on the Website of the online store, unless otherwise provided by the new edition of the Privacy Policy.
  • 9.3. All suggestions or questions regarding this Privacy Policy should be reported to the site administration.

10.  RULES OF PARTICIPATION IN DRAWS AND COMPETITIONS

  • 10.1. Detailed conditions of contests and sweepstakes that are held on the site can be found in the official social network on Instagram: @bombbar.mena 
  • 10.2. In each competition or draw, the number of prizes is limited. The site administration has the right to refuse to issue a prize or replace it with a bonus product (the amount is set at the discretion of the company) if the prizes are over.
  • 10.3. The same participant can win in any contest or draw no more than twice in the last 3 months. A similar rule applies to shipments to the same address. Winners with different names but the same shipping address can win no more than three times in any of the contests in the last 3 months.
  • The rule also applies if the participant wins on any of our social networks. The total number of wins in any of the brand profiles is no more than three in the last 3 months.
  • 10.4. The site administration has the right to refuse a lottery participant if he is suspected of fraud or non-compliance with the conditions of the competition.
  • 10.5. The site administration has the right not to disclose the data of the winners.